Washington State University: Doing It All, Only Better
Its Web strategy, talented staff and dedicated customer care have made Washington State University's in-plant one of the country's most successful.
SET ON a land grant on the Idaho border, Washington State University welcomes 20,000 students to its Pullman campus each year, despite being a little...well, off the beaten path.
"It's rural wheat country and really big football players," laughs Steven Rigby, director of printing at the school's Office of University Publications and Printing. Several hundred miles east of rainy Seattle, Pullman is usually pretty dry, he says. But it has been pouring on and off for days when Rigby and Director of University Publishing Mary Read take a moment to discuss the strategies that have made their award-winning in-plant such a resounding success.
Related Content
Comments
