Doing Everything Right

Thomas expects insourcing will grow because of Creative Services' digital photography capabilities. The employee store, which offers film developing via the in-plant, will also add to insourcing growth. Insourcing creates a cash flow, Thomas points out, and that defers costs to the company.

The in-plant recently produced a promotional brochure about its services, as well as a six-minute video, entitled "Eastman Chemical Company: Making You Look Good."