Digital On Down The Line

"The key is how easy it is for the customer to order what they need," Mellegers says. "Indirectly, our customers are really sending it right to the output device."

PresseWare 2.0 uses Internet technologies to unify and connect the business and production workflow process across supply chains—from corporate production departments to the in-plant. Oracle employees can now order jobs right from their computers via the Internet, choosing from a library of over 8,000 documents available for production. Jobs are then automatically sent to one of the in-plant's digital devices. ORS has four Xerox DocuTech 135s and an IBM InfoPrint 4000. Training customers on how to use the new process was easy, Mellegers reports—it took only about 20 minutes.