Digital Color A Good Fit

O'Donnell, of Blue Cross Blue Shield of Michigan, went with the iGen3 primarily because the operator skills needed were similar to the DocuTechs the shop already used.

At the University of Illinois, Urbana-Champaign, Childers was more impressed by Xerox's service record.

"Being in the middle of the cornfields, at least 100 miles from a major metropolitan area, service is a major consideration for us," she says.