Developing a Centralized Copier Management Program
Matching historical data to the recommended monthly output of each device across the entire fleet is the key to optimizing fleet performance. At Chambers Management Group, when we do a copier fleet analysis, we look at the average monthly output for each machine in the fleet. In every study we've done, at least 50 percent of the installed fleet makes 5,000 copies per month or less. However, 70 to 80 percent of those machines are rated at 15,000 copies per month and more. That gap represents expensive over capacity, and it's common in every fleet we've studied.
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.
