Developing a Centralized Copier Management Program
That's where centralized copier management comes in. I'm not talking about a program to replace all of your desktop devices, copiers and fax machines with larger and more expensive MFDs; I'm talking about studying the current use patterns for the entire organization and installing equipment to match those needs, especially in terms of volume. I'm talking about right-sizing devices.
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.
