Developing a Centralized Copier Management Program
A Daunting Task
Buying a copier can be a daunting task. There are many different features to consider. Copier companies have loaded machines with features we may want but don't need, and we're not sure how to navigate the selection process.
In my experience, most copiers are selected by price. People pick the copier they can afford and attempt to get as many features as they can. Expected volume—matching the device output (CPM) to historical output—generally has little to do with it.
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.
