Developing a Centralized Copier Management Program
When you approach the issue from the marks-on-paper perspective, your problem becomes much simpler to solve. You don't need to worry about which features to choose for each copier or how much to pay for them. The important thing is to tell the vendors what you want to accomplish, provide basic information like machine location and current volume, and let them propose how they would meet your needs and what they would charge per copy to do so.
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.
