Developing a Centralized Copier Management Program
Moreover, one to two weeks is not enough time to provide a meaningful sample. You're talking about making a decision that may have a value of hundreds of thousands of dollars, so you need reliable data. We recommend that you collect data for at least six months, and a year is better.
Marks on Paper
The key to optimizing any organizations' investment in a centralized copier/MFD strategy is to forget about copiers. Your objective should not be to lease or buy machines. You don't want to fill your buildings with fancy hardware. Your goal should be to establish a process to provide pieces of paper carrying information to the people in your organization that need it. We call it "marks on paper."
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.
