Developing a Centralized Copier Management Program
Ever since a highly respected IT research and advisory think tank published a study several years ago in which it opined that 1 to 3 percent of an organization's revenue was spent on printing and printing-related costs, managers and administrators have been trying to figure out how to optimize their spend on document printing solutions. You've all seen the hype.
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.