Back from the Brink
Despite being outsourced years ago, this in-plant was able to slowly rebuild itself into a more productive, efficient digital operation that is saving its company millions.
Beefing up the Bindery
The next step back towards full service came thanks to the in-plant’s former largest customer.
“They had gone to an outside printing vendor, but after two years they came to me and said, ‘We’re not being serviced as we need to be,’ ” says Fabian.
At the time, the BlueCross BlueShield in-plant had only a manual booklet maker that produced 150 books per hour, so Fabian put together samples of work from perfect binders and convinced management that the equipment was essential. The in-plant was able to add a Standard BQ-460 perfect binder. The former client returned and is once again the shop’s biggest buyer.
“We’re now doing 50,000 perfect bound books a month,” he says.
- Companies:
- Konica Minolta Business Solutions U.S.A.
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