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Printing Solutions is part of BSA's Custom Communications division, "the publishing side of the Boy Scouts," explains Mettee. "There's a mission statement that new in-plant employees sign. It ties in with the Boy Scout mission: 'To serve the scouting movement, I will diligently apply my talents and skills in a team effort to delight our customers, by preventing errors and continually improving quality.' The 3x4-foot sign hangs in the in-plant and reminds us of our commitment to the BSA mission.
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