Customer Service Behind MU's Growth

"My focus over the last five years on digital technology and Web-based submission is something that I'm probably proudest of," he says, crediting Heath Cajandig, digital production manager.

But he is also proud, in a more general sense, of the quality, quick turnaround times and competitive pricing provided by Printing Services, as well as the fact that he is helping to provide "a very civilized work environment for some great, great people."