Customer Loyalty

People like to be recognized and remembered. Certainly, you are not in a position to award free travel or a weekend getaway to your loyal customers, but there are other things you can do to reward their loyalty and provide them with recognition. Put together a task force to look into how you can accomplish this within the operating context of your organization. Involve employees and customers in the process. Let their creative juices flow, and you will surely arrive at some unique and effective ways to reward your loyal customers and build new ones.