Curing Sick Shops

"Once we showed them that we had the knowledge and capability of actually doing this stuff, we've been overwhelmed," confesses Twentey. "I'm not complaining though. If we have the capacity, we'll grow into a second and third shift. That's gonna be one of those resources that we justify as we go."

Nevertheless, while employees may be heartened by the sight of new equipment and piles of challenging work, Raveson's experience managing 18 employees reminds him never to forget the power of the mean green motivator: Money.