Curing Sick Shops

Mismanagement, underfunding and poor morale are just some of the battles in-plants have to fight. Against the odds, some in-plants have turned themselves around.

by Allan Martin Kemler

WHEN RICHARD Raveson first came to the North Broward Hospital District in-plant, the machines were broken, the staff was unhappy and the management was indifferent. The in-plant was like a chronically ill patient in a world without doctors. Thanks to Raveson's skills as a manager, though, not only has the patient recovered, it's never been better.