Cost-effective In-plant Prevents Outsourcing

"When this happens, my staff calls the professor so that he or she can decide whether including the content is appropriate," Gerlach says. "I don't think an outside company is going to take the time to think about student expenses, but we do."

Gerlach adds that selecting equipment that is both flexible and affordable is also essential to maintaining a competitive in-house operation. A case in point is the recently installed Heidelberg Digimaster 9110 imaging system. This printing solution, which also includes several third-party software programs, combines image quality with the ability to enhance scanned images and compile course packs and other materials from a variety of sources.