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He says there were also some hardware issues to deal with, and a few hidden, unexpected costs. Boyd suggests managers look for a company with good technical support that provides a strong training program. Also, be prepared to incur more charges than the vendor might admit to.
One interesting management system, used by in-plants for the National Geographic Society and American Trucking Associations, among others, is a wireless system from Electronet Information Systems. Using a light-weight antenna that can be moved from computer-to-computer, picking up radio frequencies, this mobile system can reportedly be mastered in five minutes or less.
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