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"Our goal is to modify our system to fit the shop rather than have the shop change to fit our system," contends Rapp, of Avanti. "We pay special attention to how the in-plant wants to operate, and set up the system to fit those needs. We ensure the system is programmed with the in-plant's equipment specs, its pricing and costing charts, and can even alter screens and prompts to ensure the terminology is the same as that familiar to the users."
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