Competitive Challenges Transform In-plants

As companies trim their staffs, employees are gaining more power, coupled with greater responsibility. Each employee is being asked to perform more tasks without sacrificing quality or cycle time.

This situation creates an opportunity for dynamic in-plant managers. Managers should realize that they will be asked to provide higher levels of quality and service than ever before. Marketing—as well as how an organization communicates with its customers and employees—will also play a larger role in helping organizations achieve performance goals.