Color Me Successful

Sharma co-directs the The Digital Imaging and Printing Laboratory at Western Michigan University, in Kalamazoo.The Digital Imaging and Printing Lab prepares its students for the field of digital imagery and print. It also operates a lab that caters to local businesses. The lab uses Monaco Systems.

"I was very pleased with the response I got from tech support," Sharma enthuses. "On one occasion, I got through immediately. The other occasion, I left a phone message and the technical support professional got back to me that morning. With other larger companies, you never know if they'll get back to you. It's not only important to get through to tech support but also getting satisfactory answers to your questions."