Comprehensive Service in Cincinnati
By doing whatever it takes to satisfy corporate requirements, the in-plant staff at The Cincinnati Insurance Companies is keeping more work in-house—and getting it done faster.
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Reducing Bindery Outsourcing
In addition, Chamberlain determined that the in-plant's fully equipped bindery and post-processing area was underutilized.
"A lot of what we outsourced was bindery work," he recalls. "We didn't even have a full-time position allocated to the bindery."
He's quick to dispel the perception of the back end as low end. "A lot of people see the bindery as an entry-level position, but it's just as important as [prepress or printing], perhaps even more important from a cost standpoint," Chamberlain points out. "If a job takes five steps, and you mess up step two, you only have to redo step one. But, if we mess up at step five, we have to repeat the whole process."
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Dawn Greenlaw-Scully
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