Comprehensive Service in Cincinnati
By doing whatever it takes to satisfy corporate requirements, the in-plant staff at The Cincinnati Insurance Companies is keeping more work in-house—and getting it done faster.
While high-tech enhancements have empowered the in-plant, operational policy and prioritization changes have had even greater impact.
"We needed to learn to work a little differently, and we've since moved to a more business-based versus a production-based operation," Chamberlain explains.
"Previously, work was assigned according to equipment availability and it was up to individual equipment operators to make those assignments," he continues. "The operators' quality of work was always outstanding, but it was hard to keep up with the demand."
- Companies:
- Duplo USA
- Heidelberg
- Xerox Corp.
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