Checklists: A Simple Tool with Complex Benefits
• Is the date of creation (or revision) clearly marked?
Step Three: Validation
• Have you tested the checklist with front-line users (in a real or simulated situation)? Have you modified it in response to these trials?
• Does the checklist: Fit the flow of work? Detect errors at a time when they can still be corrected?
Wes Friesen is a proven leader and developer of high performing teams and has extensive experience in both the corporate and non-profit worlds. A former in-plant manager, he is also an award-winning university instructor and speaker, and is the president of Solomon Training and Development, which provides leadership, management and team building training. His book, Your Team Can Soar! contains 42 valuable lessons that will inspire you, and give you practical pointers to help you—and your team—soar to new heights of performance. Your Team Can Soar! can be ordered from Xulonpress.com/bookstore or wesfriesen.com. Wes can be contacted at wesmfriesen@gmail.com.
