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Which bring us to reports.
Report Value
Why not report to upper management? If your in-plant is operating like a fine Swiss watch, it is about time you communicate with decision-makers. Otherwise, one ticked-off customer could be enough to bring the operation to an untimely end.
A chargeback system can help. The data is already there. After you use it for billing, why not report on the savings… or how about new revenue?
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