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An in-plant with a well-constructed chargeback system can supply measurable and indisputable proof to its response. It has already compared itself to the competition. It knows how much it is saving the corporation. It can show real numbers. Provided it has a high level of customer satisfaction, the in-plant that can show cost recovery and provide services cheaper than its competition proves to be cost efficient. The numbers are what the numbers are. No slight of hand need be employed.
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