Chargeback Bolsters Steelcase In-plant

Yet, Schmidutz considers his most significant achievement to be the implementation of a fully loaded chargeback system. The system has been running for more than three years and has given his shop a solid base to operate on par with commercial printers, competing in both price and production.

"As with any operation, commercial or otherwise, it's not perfect, but I can show you most any facts, costs or historical information—at any level—within minutes," boasts Schmidutz. "This is so valuable in so many ways."