Centralizing Copiers Run the Show...But Get Help

And sometimes, when the leader in the effort is from the purchasing department, lowest price can be the sole criteria—and an ill-advised one at that.

"It takes somebody who knows the difference between what the equipment can do and the needs of the users to effectively integrate a process like this," says Fahnestock. "Everybody submitting a quotation will tell you they can do everything flawlessly, which, unfortunately, is not always the case. You really need to have people in the information technology networking group and people familiar with imaging involved to make this as seamless and user-friendly as possible."