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“With the addition of Direct Smile and Print Shop Mail software, we quadrupled our color output in one year,” explains Slone, “and are producing pieces that are personalized and direct targeted.”
Ongoing training is viewed as essential to the in-plant’s success. Employees are encouraged to attend Postal Customer Council meetings and participate in educational Webinars. In 2009 five members of the team received Mail Shipping Services Professional Certification, one individual received multiple certifications through NACUMS and Slone herself received certification as an Executive Mail Center Manager from the United States Postal Service.
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- Companies:
- Canon U.S.A.
- People:
- Tammy Slone
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