BYU Streamlines

Roylance says the in-plant processes 400 to 500 individual packets a day, though this can jump to 1,500.

"During peak times we work 7:00 a.m. to 11:00 p.m. to fill orders and to print course packs for the start of school," he says.

Online Storefront

Maxwell and his team are in the process of updating the in-plant's online ordering system to allow more types of work to be submitted from clients' desktops. Currently the online system is limited to stationery orders. The in-plant plans to buy Jaws PDF-creation software and then build an interface to allow Web submission of jobs.