By streamlining the chargeback process and forging a support network with other K-12 in-plants, Brian Chepren has built an operation worth learning from.

By Mike Llewellyn

“We often hear that ‘we’re not a core value.’ I’ve had to justify our existence to board members and new management several times,” says Chepren. Because the pricing is so competitive, Chepren has been able to cement the in-plant in place.

“We’ve done very well,” he says. Recently, the facility moved its chargeback system online, saving time and paperwork.