Building a Better In-plant
By installing an impressive selection of new equipment, BlueCross BlueShield of Tennessee Print Solutions has been able to increase its value to the company, keep more work in-house and cut costs.
The in-plant has certainly come a long way in a few short years.
"In 2005," Pettway notes, "we were looking at ourselves as just a copy shop. If a customer asked for something we didn't normally handle, we just said no. Moving from that mind-set to today's Print Solutions mind-set has been a huge paradigm change for the operation and the culture.
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