File Intervention at Valdosta State University
By providing assistance with file design and tweaking customer-created files to standards, Valdosta State University’s in-plant is able to keep more work on campus.
Burgering is always looking for new product offerings. "Recently we have been asked for customized post-it notes and magnets," he remarks. Not one to turn away business, Burgering accepted the jobs, then found vendors that could deliver the products.
"I think in-plants today have to find the balance between always solving their clients' needs and not doing everything for everyone in-house," he notes. "Find the things you do well and cost effectively and then send the other items out. This way you still meet your clients' needs, and in their eyes you are a miracle worker." IPG
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