Burning Money

And it's not just software that you need to consider.

"You need good durable equipment and good media," notes Gabbana. "That is really critical. We did a lot of CD media testing and we ended up choosing Imation."

While an in-plant may already have the equipment in-house to begin very basic CD burning, once the service takes off, a manager is going to want to invest in more robust CD equipment and software. For Kutak Rock and BYU, the Rimage Protege II is the hardware and software package of choice. Unisys uses MicroTech replicators coupled with Rimage perfect image thermal printers.