Relocating Your In-plant
Lesson one had been learned: Map out the amount of movement an individual must do to complete a task and then ask yourself, "What can I do to reduce that wasted time?"
Lesson two was a great wake-up call. We asked the manager of that same in-plant to share with us what went wrong with the move and with the construction. Without flinching he replied that it had been an absolute nightmare. Among several issues, the worst was this: Once the construction was over and they moved into their new facility, they discovered that their electrical requirements had not been completed as specified, essentially rendering their two high-speed digital printers useless. The electricians had to return to correct the errors, which proved to be very costly and took several weeks to fix.
Carmin Cristofaro is consultant in process improvement. He was previously in charge of the in-plant at McGill University Health Center in Montreal.