A New Lease on Life
To increase efficiency and cut costs, Brown University carried out a full-scale reorganization of its Graphic Services department. After adding equipment, and cross-training staff, the Rhode Island in-plant is busier than ever.
Today, the shop is profitable, but Rutledge says, "What I measure is quality and on-time delivery. We have made significant strides in those areas, and those are two things we really need to stay on top of to retain our customer base."
More metrics are in store for Graphic Services in the near future, however. The department is installing EPMS Enterprise 32, an MIS system from Enterprise Print Management Solutions designed specifically for colleges and universities. It will allow the in-plant to collect shop floor data and better manage inventory.
- Companies:
- Duplo USA
- Hewlett-Packard
- Presstek Inc.
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