Bring On The Data Center

Ferguson: How are they going to meter the charges for chargeback?

Grilz: They're going to run it through me. I'm probably going to end up with a high-speed printer in my location and we'll be doing it.

Ferguson: How will you know what account to charge?

Grilz: They will have to provide me with an account number. We'll have an online accountability. And they really do anticipate the need for the hard copy to decline in the future because basically there's no need to have it now. It's available online, it's archived, [the customer] can go back and get it anytime it's needed—but it's breaking that old habit of, 'I like to have something in my hand.'