Merging Print and Mail Can Yield Big Benefits
After merging its printing and mailing operations, Brigham Young University enjoyed greater financial stability, better customer relations and improved employee job satisfaction. Could such a merger help your in-plant?
One department outsourced the mailing of 30,000 promotional letters at the USPS Nonprofit Rate to promote their "First Class Public Broadcast Station." Each envelope contained the phrase "First Class Information from your First Class PBS." Had this mailing been processed in-house, Mail Services would have noticed the misuse of the term "First Class." As a result, the department ended up having to pay over $5,000 in additional postage.
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