Boosting Copier Capabilities

Like O'Donnell, Kern says it's important for an in-plant manager, when looking for a black-and-white copier, to consider his or her shop's workflow.

"It's not so much features and functions, but 'How will it work in my environment?' " says Kern.

Ricoh's Jay Davinni takes this a step further and encourages in-plant managers to ask, "How is this going to keep my shop running with costs down?"