"We have two Canon imageRUNNER Pro 150s and an ICR 3200 color copier. Between the two [imageRUNNERs], we probably average about two million pages per month," Hart estimates. "We hit a year on one of our machines in January, and the other one will be a year old at the end of March."
When she chose the two Canon solutions, she recalls, "I was looking for a cost-effective solution that would offer me process improvements, automation and the ability to upgrade them down the road. I was also very concerned about customer service and the relationship between the vendor and our company. Most importantly, we wanted equipment that we could be confident in. We wanted to know that supplies would be available and easily accessible. If equipment goes down and needs to be serviced, and I have to wait a day or two for parts, that's no good in a production environment."