Big Shop in Berkeley

University of California-Berkeley Printing Services recently merged with the campus copy and mail services unit and assumed mainframe print responsibilities. Printing and mailing are now handled in one continuous process.

The benefits include more efficient service, more competitive pricing, and fewer order forms, requisitions and invoices. Customer service has reportedly gone up on the mailing side, now that it can take advantage of Printing Services' computerized tracking system. And best of all, both services have acquired new customers as a result.