Big Lots Gets Big Overhaul

"Everyone was very comfortable after years of operating the same equipment, very predictably, week after week," Layman notes. "Everybody was excited about [the changes], but it took a lot, moving to an all-electronic environment where we're dealing almost exclusively with electronic files. We still deal with some hard copy, but most of it is now all electronic, taking it off the network, dealing with the exactness of the equipment we're working with and just understanding all of the various steps that it required, particularly on the four-color press, to get the registration correct.