From the Editor: In-plants Everywhere
That said, there was some good content at the in-plant sessions. At one, a panel of managers talked about initiatives they have taken that have brought success. Mike Lincoln, who oversees the State of Colorado's Integrated Document Solutions operation, noted that by shifting his employees' mindsets from "it's good enough for government" to focusing on high quality, the in-plant has impressed customers and made them advocates. Such loyalty is key to an in-plant’s survival, agreed Gary Boytos, of the University of Texas Health Science Center, San Antonio, who said in-plants must become “solutions providers” and solve customers’ problems creatively.
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
