Best Foot Forward

Although the in-plant insourced an average of $100,000 annually over the past eight years, Kaplan says the shop has already hit that mark in 2000.

For Kaplan, the best part of the whole situation is that Footstar fully backs and appreciates the in-plant. Likewise, Kaplan loves his staff.

"The management staff is a hard-working, flexible group that never says no," he says.