Best Buy Retail Leaders, Printing Pros

"Our major clients, though, have a dedicated sales rep," he says. "And for the most part everything with them is electronic."

In other words, Neumann explains, jobs are separated into those the in-plant will always be able to do (like store signage) and work that is better suited to one of the in-plant's many "partner" shops that are happy recipients of outsourced work.