Best Buy Retail Leaders, Printing Pros

"We know print pricing, and that can help save [Best Buy] a lot of money," he says.

PSG's lifeblood is the trust its parent company has invested in it, so the in-plant goes to great lengths to show that Best Buy is always getting a great deal.

"We audit ourselves every month. We take a test sampling. Usually it's about 11,000 jobs [annually]," explains Neumann. "We also continually bid ourselves out with preferred vendors, not just to see if we're cheaper, but also to see what we're good at."