Best Buy-No Magic Behind Growth

"You really need to run your operation like you would if you were a commercial printer," declares Fiebiger. "You've got to earn the business, you have to provide top-notch service and you have to measure your contributions and prove that you're an asset."

Of course, it doesn't hurt that Fiebiger's parent company has grown quite a bit too. Since it's founding in 1966 with a single store, Best Buy's retail operation has mushroomed into more than 350 stores in 40 states with over $12 billion in sales.