Behind Bars - Doing Press Time

Up until last November, all state agencies were mandated to use his 50-employee shop's services. That has since been rescinded, but many customers keep coming back. Some of the shop's eight civilian managers now call on customers to solicit business.

Shimabukuro's shop, like most prison in-plants, is self-supporting, which means it has to watch costs and make a profit. This profit pays for equipment, among other things. Therefore, it's crucial that work gets completed on time and with attention to quality. To motivate workers, some shops, like Juniper Valley, offer a monthly bonus if all jobs are done on time.