Behind Bars - Doing Press Time

Still, some managers feel inmates, despite their lower education level, are quicker learners.

"The inmates probably learn this job faster than people on the outside because it's all they've got," says Wagner, Juniper Valley's manager.

Working With Criminals

One of the oddities about managing a prison print shop is that managers know they are working with murderers, thieves, rapists and other felons—a potentially intimidating situation. But managers say they don't let it get to them. They treat inmates with respect and expect the same in return.