IN-PLANTS: Tomorrow’s Knowledge Managers?
Because in-plants reproduce documents containing their organizations’ knowledge, they are uniquely positioned to play vital roles in the organizations and support their strategic objectives and goals.
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Within the in-plant itself, there are many opportunities to begin shaping operational activities to enable Knowledge Management outcomes. Define a clear view of how the parent organization will look in three or five year’s time. Try to define what new markets it will operate in and what new products and services it may be providing. Will it offer today’s products and services through new delivery or distribution channels? What will the dynamics of the competitive environment be like in the future? What competencies will the in-plant need to develop to continue to support the strategic direction of the organization?
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Wayne Riggall
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